Advanced Cochlear Implant Technology for Better Hearing

Both her ears are not functioning. Both

her ears are dead. She's not able to

hear anything.

They literally cry in our OPD room and

they ask [music] this one more question.

Doctor, will my daughter speak ever

again? Will [music] she be able to

hear voices at any time? Parents have to

take a leave from their work.

>> [music]

>> They have to travel very long distance

and India traffic is something which is

very horrible. So, that's something

which is very, very [music] devastating

for many parents. It turns the family's

smartphone into [music] that equipment.

So, no longer do they need to come all

the way in. Instead of their cochlear

implant being a [music] medical device,

it makes it into a cool, high-tech

gadget.

>> I was [music] imagining Cyborg in

Justice League or how does Iron Man

hear? He answers everything. With AB, we

work off 120 channels [music] and what

that means is we can get up to 466

distinct pitches. Because they've got an

implant in the head already. Can we

measure the brain responses to sound to

see how that child [music]

or an adult is reacting to the sound?

It's in the early phases, but we can

actually get objective

scientific information [music]

to see is the brain adapting to the

sound.

>> I'm going to remove this wait and see

option from the equation at all. It is

[music] providing all the mothers a

mental peace of mind stating that yes,

my child is hearing. Hello. Namaste. I'm

Dr. Sriram, pediatric ENT and cochlear

implant surgeon. As a hearing

restoration surgeon, I've had the

privilege of performing hundreds of

cochlear implant surgeries, but most

importantly, I've witnessed first hand

the transformative power of these

cochlear implants on the life of kids.

Through this podcast, I'm going to cover

what to look for when you're choosing a

cochlear implant system, what are the

advantages, what are the advanced

technologies that are available in order

to ensure that your child hears

perfectly and speaks with clarity? To

address this, we have Mrs. Jade Donnan,

clinical specialist, education and

training manager for the entire Asia

Pacific countries

from Advanced Bionics, based in greater

Sydney, Australia. Jade is a true

intersection between human biology and

high-end engineering.

Jade, it's wonderful to have you with

us. I'm really excited to be here with

you today. The work that you're doing to

elevate clinical standards within India

is truly impressive, and I'm excited to

talk about some of the things that we've

been doing along with you to support you

on that journey. So, Jade, let's talk

about the clinical journey. I know in

Australia the healthcare system is

highly structured, but it's not the same

in our country, India. Parents, they In

fact, they are very young couple. They

get their kids around 2 and 1/2 years, 3

years old. They look very devastated.

They say, "Doctor,

my child was not responding to sounds at

all. So, we got her hearing evaluation

done, and it turned out to be both her

ears are not functioning. Both her ears

are dead. She's not able to hear

anything." They literally cry in our OPD

room, and they ask this one more

question.

"Doctor, will my daughter speak ever

again? Will she be able to hear voices

at any time? Will she be able to go to

normal school?" And now, Jade, from your

point of view, as a clinical specialist,

how does the rehab system differ in our

country when compared to other developed

nations like yours? And is there any

advanced technology in such a way that

to help these patients get that mental

peace of mind because we don't have

newborn hearing screening and early

intervention. It's a just a developing

nation. It's a really, really good

point. We're really lucky in Australia

to have a very well-developed newborn

hearing screening process. That means

that the little bubs are going to be

found to have that hearing loss so early

that we can start with the early

intervention. They're implanted early

and essentially every week they're going

to have appointments with a specialist

on their hearing therapy to learn to

hear sounds and learn to speak. We're

really, really fortunate in Australia to

have that and it is a little bit

different here in in India. Yes. We know

that there isn't always the access or

the ability to have so many regular

appointments with a trained therapist

and because of that the family takes

such an integral role in the the hearing

rehabilitation. True. So what we see is

that the mothers and the grandparents,

they are the ones who almost become the

therapist. So what we invest in in our

tools and our resources is ways to help

the families become that therapist, to

do these listening activities within the

home to support that child to to get to

where they need to be to hear meet the

hearing milestones

and then to hear like their other

children at school. Wow, that's truly

amazing. What you said is perfectly

right. In our country we have the

opportunity, we are blessed in such a

way that grandparents also become

therapists. We have that extreme

support. And is there any technology you

could help these grandparents to

understand very easily and do the

weightlifting from your side? 100%. I

think it's really important that there's

this this marriage of having the great

technology to remove the barrier that's

there. They can hear the sound well and

then couple that with the therapy to be

able to build those skills. And of

course Advanced Bionics is a technology

company. We have lots of technologies

that are designed to bring access to the

sound to be able to build those hearing

skills. There's so many that we could

talk about. I think if we start with

just some of the fundamentals, we have a

technology called the T-mic. So this is

a microphone that sits at the entrance

of the ear canal and it's a really

simple thing. We kind of take it for

granted that a microphone needs to be

precise technology. It needs to be a

good quality microphone, but also the

placement of that microphone is really

important. So, with a T-mic sitting at

the entrance of the ear canal, it's

capturing sound the way that the normal

ear captures sound and it's passing that

through to the child to hear. There's a

few other technologies as well that kind

of come together to give that that

access to sound. So, another of the

technologies that we have that works

together with a T-mic is the input

dynamic range. With Advanced Bionics, we

have the widest input dynamic range.

What that means is that our system can

capture the really soft sounds, so the

whispers, the different sounds in the

house, up to the louder sounds. And

that's really important cuz if we're

thinking about incidental learning, so

child's just learning about the

environment, the different sounds, as

well as speech, we need to hear those

really soft sounds and the loud sounds.

So, having the widest input dynamic

range in cochlear implants is an

important facet and all works together.

So, you mean the T-mic, which is

patented from Advanced Bionics, and also

the wider input dynamic range. I think

that's an industry level. You are the

highest among the industry level.

Perfect.

>> That's right.

>> And really thank you for doing the heavy

lifting for developing nation nations

for like our country. And because you

mentioned about the home learning, the

home environment where even grandparents

can help them, let me ask you one

commonly asked question, Jade. They ask

me, "Doctor, because the technology

technology is so good that why can't we

go with one implant on one ear? Why

should we go for both the ears? Is one

implant really enough, Jade?" It's a

natural question. We get this question a

lot. When I was in clinic, I would hear

this a lot too. The reality is, as you

know, Dr. Rao, we are born with two ears

and our brain is designed to listen with

two ears. When we are limited to input

of sound with just one ear, it's much

harder for our brain to make sense of

the sound and to learn to hear the

speech and everything in our

environment. So, two ears really does

make a big difference. The way that

Advanced Bionics approaches this is that

we always look at the two ears working

together. So, it could be two cochlear

implants, it could be a cochlear implant

and a hearing aid. Everything we do is

looking at a person as a whole. That

child has two ears, let's optimize them

and get them to hear together.

So, you mean to say it's not just about

the volume. It's about the clarity

against the chaos. So, Jade, do you have

any extra advanced technology in such a

way that because you know, in India,

when most of the kids that I operate are

pediatric kids. And our schools are

designed in such a way that we have

fans.

Rooms are very noisy. And in fact,

we have almost 30 to 40 kids in each

classroom. So, I understand that you

have wider the highest input dynamic

range of sound. But is there any

advanced technology more than that other

than creating a volume in such a way

that there is some noise canceling,

something like that? Most definitely.

So,

again, because Advanced Bionics is an

innovative company, we've come up with

lots of different technologies. They

work together, but I'll try and pull a

couple apart here to kind of explain how

they work to help a child in the

classroom. One technology that we have

is called ClearVoice. This is one that

we are so proud of cuz it's the only

sound coding strategy that's got an a

superiority rating from the FDA. It's

ClearVoice. ClearVoice. So, that's a

pretty big deal. We're very proud of it.

What it does, what it means for

families, is that it's always listening

to the sounds in the room, and it's

going to automatically adapt for that

child. So, they don't have to do

anything, the parents don't have to

worry, the teachers don't have to worry.

But, what it's going to do is as soon as

the the sound is raising in that

classroom,

as you said, the ceiling fan, the other

kids, the class next door, the traffic

outside, it's hearing that, and it's

going to reduce that noise to be able to

highlight the speech more. And that's so

important for the child. Uh whether

they're hearing with one ear or two

ears, we need these extra technologies

to be able to give them more speech and

less noise, so they can really focus on

what's important, which is the learning.

And what we really see with technologies

like this is its impact on the brain.

When we are straining to listening in in

noise,

even for people with normal hearing, we

have to focus harder. We kind of we you

can see it in our eyes, we are

straining. If we can relax all of that

for the child's brain, it gives them

more capacity to focus on the learning

in front of them, to focus on their

reading, to focus on their mathematics.

It just allows them to be a child like

everyone else in the classroom. So, this

is, you know, the amazing technology,

but the impact is that the kid can just

be like every other child. If I can tell

you a little story about Clear Voice,

when we first when we first released

this, we were doing some clinical

testing with it. This is many, many

years ago now, and we came up with

something that we called the Clear Voice

Eyes. And this is because of the way the

technology works, there's about a

3-second delay before it turns on. So,

it's listening to the room, it's seeing,

"Okay, there's noise." And then 3

seconds later, it switches on. So, when

you're looking at someone with a hearing

loss listening with our technology,

they're focused really hard. They're

trying to hear the speech away from the

noise. Then the technology comes in, and

you see this

relief in their face. Their eyes relax,

their face relax, often their body

language relaxes well. And this is like

the physical version of the technology

turning on. We can actually see it

playing a role. And this is why

we've had this technology for years, but

it really sticks with me cuz it's a

physical change that we can see in the

child or in the adult when we're turning

this technology on. So, we know that

it's impactful. We know it's making a

difference. It's picking out the speech

more, but it's enabling them to relax,

not be so fatigued at the end of the

day, get through that whole school day.

And I know the school days in India are

long days as well. We need them to

listen for a long time. So, these

features that are not just improving the

speech, but also just relaxing the

brain, these are really important for a

child to excel in the classroom. Yeah.

So, you mean to say that rather than

struggling to understand speech, there

will be an effortless hearing.

I can say effortless listening

without any effort. That's fantastic.

If I could add to this as a surgeon

myself,

um if you

look into the physics of sound, that's

what we read earlier. I always tell my

patients this. A single cochlear implant

is definitely a boon for kids.

But this works in silence. In the noisy

environments, a single cochlear implant

is not enough. Brain needs to perform

three-dimensional auditory scene

analysis. It requires three-dimensional

auditory input. It could be because of

the head shadow effect. It could be

because of the binaural summation. It

could be because of the binaural squelch

phenomenon, what you call it as

suppression phenomenon. Finally, I would

like to convey to the parents this way

that and research very strongly supports

this state. Even you know about this. In

hearing, 1 + 1 is not equal to 2. 1 + 1

is greater than 2. And that's the point

they need to note. Finally, it should be

an effortless listening rather than

struggling to hear and finally

exhausting at the midday itself. So,

Jet, because we are in this flow of

where binaural stimulation is important,

bilateral implantation is important. Let

me ask you a complex situation where

people do come and meet me. Some kids,

they have some amount of residual

hearing on one ear. Residual in the

sense where somewhere around 70

decibels, moderate to severe hearing

loss. And on the other ear, they may

have profound loss that's somewhere

around 90 decibels of hearing loss. So,

in these situations, what we usually

advise is to go ahead with the bimodal

ear. Where I'm going to implant do

implant on the profound hearing loss.

And perform and ask them to use a

hearing aid on the

other ear which has moderate to severe

hearing loss.

Now, the common question that parents

ask me is, Jet, "Doctor, because we are

using two devices on both the ears, will

the brain be able to understand this?"

How can we answer this? It's a pretty

common question again, and it's a bit of

a tricky one. Traditionally, the way

that a cochlear implant and a hearing

aid work is really different. So,

essentially, we are putting two

different sounds into the one brain and

expecting that brain to make sense of

it. That's a challenging task. We know

our brains are amazing. We know that

kids' brains in particular are really

plastic and they're able to adapt to

things, but it takes more work. It makes

us more tired. So, if we think about

this like an example of

watching a movie. So, say we're watching

a movie screen and half of it is in

black and white. And then the other half

of it, we've got 4K, maybe it's even in

3D. So, we've got two different kinds of

sounds or two different kinds of visions

in this example.

We can watch it and we can make sense of

it, but we are going to be focusing so

hard to figure out what's going on that

it just is draining.

It's the same with our ears. If we're

listening with two different radio

stations, it's hard to pull them

together. So, that was the traditional

challenge we had with bimodal, that the

acoustic and the electric just weren't

really coming together in the right way

or an easy way for the patients. But,

what Advanced Bionics has done is we've

come out with a linked hearing aid that

actually connects with cochlear implant.

>> So, you mean linked hearing aid? You

mean to say one side with the hearing

aid they are going to get the acoustic

hearing and the other side with the

cochlear implant they are going to get

the electrical hearing. But, Jade, uh

as a surgeon by myself, I know it's very

difficult to sync these both together.

And I know Advanced Bionics has come up

with this linked hearing aid.

But, will all the implant companies

follow the same principle? Anyhow, brain

requires some time to adjust this one.

Is there any technology that these two

work together? Why did they give this

name of link for this? Yeah, and so

that's the important thing that we

worked so long on to battery bring the

hearing aid and cochlear implant

together and link them as one system.

So, with Advanced Bionics, they're not

two different devices working on their

own doing different things. We have the

Phonak Marvel Link hearing aid and then

we have our Marvel CI, and they actually

work together as a pair. So, they're not

just listening to the same sounds,

they're actually treating them in the

same way. So, what that means for that

one hearing brain, cuz we still only

have one brain even though we have two

ears, it means that the the signals that

are coming in, when there's noise, both

devices hear their noise and they use

the same kind of technology to treat it

and help get rid of the noise, focus on

the speech. So, they're working in the

same way at the same time. So, that

truly

brings the the clearest signal together

and this is all part of again,

giving less strain to our brains.

So, with Advanced Bionics, the way that

we've implemented bimodal is different

to how all the other companies are

approaching it at the moment. So, our

Naida Link hearing aid and our Marvel CI

or Sky CI actually work together. Mhm.

How that really works is they've got the

same brain. They use the same chip and

they use something called AutoSense OS.

This is the technology that is

essentially the software within them.

So, they're using the same software to

listen to the room and make the same

decisions about how much noise there is,

when to turn things on and off, and when

to put the right sounds through to that

child. So, this is completely unique in

the industry. We are the first and only

to have a linked system where both

devices use the same chip and are able

to actually share that information

together. And this is the kind of thing

that not only makes it easy because you

don't need to change programs on both

things, they work together, but it makes

it easy for the brain cuz it's getting

one more synced signal together. True. I

think this is the reason why Jade,

because kids they cannot tell about

this, but for adults and for teenagers

who have been using hearing aids for

pretty long time, the most common

complaint is that, "Doctor, I'm able to

hear the volume. If you increase the

volume also, I'm very normally able to

hear the voices, but the clarity is

missing." That is what they say.

And the minute I implant on one side and

put a link hearing aid on other side,

within 1 month Jade, you'll not believe,

they say that "Oh my god, my hearing is

so much better. I It's so crisp. The

clarity is so crisp. I would have chosen

this implant earlier only. Now

everything makes sense with AutoSense

OS."

>> [laughter]

>> I definitely remember that from clinic

as well. So, before we had these linked

hearing aids, patients who would get

bimodal, they would just say it was off

sync. It wasn't working together. Um

they would explain things like it's it's

like two different radio stations and it

just doesn't seem to make sense.

But once we have this linked bimodal, it

just makes them feel more comfortable

and they often say it just they feel

they don't feel off center anymore. They

feel more in balance.

>> Are there any other companies also doing

the same kind of thing? I think they

have to buy a hearing aid separately and

implant separately. They do not have

this something with their sister

company.

>> This is correct. So, only Advanced

Bionics have a true linked system that

the hearing aid and the cochlear implant

are specifically designed to work

together and actually talk to each

other. So, we can talk to apps. So, we

have one great simple app where a family

could turn things up and down for both

devices. But in top on top of that, the

devices talk to each other and that's

how we can optimize the sound more and

give the the best sound input to try and

get the best hearing and and speech

outcomes as well. Wonderful. Amazing.

So, it's just like a

single ecosystem. That's right.

Fantastic. So, now Jade, uh let me ask

you about the teenagers. This is a

specific, completely different group. I

remember one smart guy, he was asking

me,

"Doctor, I study very well. I don't mind

wearing this implant at all.

I have very good hair. I can cover it

up. My only concern is this. All my

friends, they have mobiles, they have

laptops. They wear this headset and they

look very cool. In fact, they do gaming,

they attend online classes,

they do their homework on these laptops.

But I always feel I am a left out with

that. Hmm. Is there any way that this

advanced technology can fit this teenage

group in such a way that they don't feel

that they are wearing a medical device?

It should just look cool, like a cool

gadget. Is there any technology

available that way?

Yes, you're right. For teenagers,

fitting in with their friends is one of

the most important things to them. And

one of the biggest changes I've seen in

cochlear implant technology in the last

few years is wireless streaming. Oh. The

way that we've implemented it with AB is

universal Bluetooth connectivity. What

that means is that that teenager can

connect to any different type of device

that has Bluetooth technology in it. So,

when we think about mobile phones, we're

not just designing things to work with

an iPhone or a few phones. We've got

made for all. It will connect to Android

phones as well as iPhones. So, this

teenager who's on the bus on the way

home from school can be listening to

their Spotify. They can be taking calls

through WhatsApp. Everything else that

their friends are doing, they can do it,

too. So, it's essentially turning their

cochlear implant into a high-tech

earbud. So, it is something cool. It is

something that does help them fit in

with their peers. The other thing that

we've done when we've implemented

universal Bluetooth connectivity into

the Marvel CI is that we've included

hands-free calling. So, with any other

cochlear implant, if that teenager wants

to take a call on that bus or at home,

wherever they are, they still have to

get their phone out of their bag and

lift the phone up to hear to use the

microphone so the other person can hear

them. The Advanced Bionics Marvel CI or

the Sky CI, we're actually using the

microphones on the ear. So, they can

keep that phone in their bag. They can

keep it on the other side of the room.

They can have that phone call just by

answering it on the ear, chatting away

with their friends, and no one even

knows that they're on a phone call. So,

these are again are the really cool

things that make you able to be a teen,

be just like your friends, and access

all of this technology that's just part

of our lives now.

And then the other thing that I think of

is really important is you mentioned

gaming consoles. There's so many hobbies

that rely on sound and streaming.

There's also education that relies on

it. So, the other way that's the other

thing that's really important with

universal Bluetooth connectivity is

connecting to other devices. So, not

just a phone, connecting to the laptop

at school, connecting to the iPad at

home, connecting to a gaming console,

anything that's got Bluetooth, they can

directly connect with their cochlear

implant and hear that sound just like

their other friends can, or even easier

cuz they don't even need to put a

different set of headphones on. They've

already got the technology. So, instead

of their

cochlear implant being a medical device,

it makes it into a cool uh high-tech

gadget. Wow. This

universal Bluetooth is a totally game

changer, Jade. Mhm. In fact, the way

that you were mentioning, I was

imagining

that cyborg in

Justice League or in Star Wars or how

does Iron Man he answers everything,

yeah. Yes, go ahead. Yeah. It It's the

future, but it's here now for our

cochlear implant recipients. That's

really wonderful, Jade. Now, because we

are talking about these teenagers, for

them music is something which is

cool. Do you have any technology in such

a way that it can also capture these

microtones of the music? Yes. So,

another technology that AB has worked

really hard on is our current steering

technology. So, traditionally music is

actually quite a complex sound. It's

quite hard for a implant to pull apart

all the important pieces of music and

pass them through. What we've done with

Advanced Bionics is we've created a

specific technology to get more of the

music information or more of the

spectral information. So usually a

cochlear implant would work off 12 or 22

channels. With AB we work off 120

channels and what that means is we can

get up to 466

distinct pictures. Wow.

>> And this is what's really important for

music, picking out all the fine details.

So to be able to really enjoy and get

the emotional side of music, we need all

this extra information. So that's like

the subtle pitch information. We also

need the difference between the big loud

drums and then the soft sounds as well.

So all of this comes together and with

our current steering technology, we can

pull that apart to give that richness

and texture back to music.

>> Mhm. And then because it's easier to

listen to and more enjoyable to listen

to, they can

get the the musical they can get the

emotional aspect of the music as well.

What's this current steering technology,

Jed?

Can you just explain to normal people

what this is, current steering

technology? Sure. It's something very

complex that our engineers have worked

on, but if I try and explain it simply,

what we do is instead of just activating

one electrode at a time in the cochlea,

what we can do with our system because

of what's in the implant, we can

actually turn two electrodes on at the

same time. So what we can do with that,

it's a bit fancy work, but essentially

we can actually create what we call

virtual channels. We can move the

current around more in the cochlea. So

instead of just be able to give a few

different tones. So if you think about

maybe like that little first keyboard

you get as a kid, it's got 12 or 20

keys. You can play a few different keys.

But with this it's more like we have a

grand piano. So, we have more different

pitches, more distinct tones that we can

pass through to the the patient so that

they can hear that sound and hear the

music in a more richer way. Yeah. Now,

that makes sense. If you look into the

physics of sound also, if you look into

the cochlea, cochlea is designed in such

a way that there is a tonotopic gradient

where the lower frequencies are at the

apex and higher frequencies. And

definitely, if an implant is able to

replicate that, that will be wonderful

because it's not about the physical

number of contacts. It's not about the

physical contact electrodes. It's about

the number of pitches that you're going

to provide. And that's what makes music.

Grab that microtones.

Now, Jade, let's just shift the gears a

little bit. Getting an implant surgery

is the simplest one. It hardly takes for

about 45 minutes and everything is done.

But the most common problem faced by

many parents of these little kids is

that they have to get these kids very

regularly to the centers for something

called mapping programming. And to get

those kids, it may look very simple.

Getting those kids to the center,

getting mapping programming done, it

hardly takes 20 minutes to half an hour.

It may look quite simple, but if you

look at it in depth, they have to visit

once in every 3 months for about one

entire year. And this continues

throughout their lifetime. We call this

as mapping sessions. For this,

getting the kids to the center,

parents have to take a leave from their

work. They have to travel very long

distance.

Initially, it sounds okay. Hardly 20

minutes, 30 minutes. But doing all this,

traveling, leaving work, and getting

their kids

booking an appointment, and making them

sit there with all the wires connected

is something which is very, very

difficult for parents. I've seen them

directly.

Now, is there any way that you could

help people, parents like them, so that

they can shift all this, they can remove

all this, and directly focus on their

work, and make it quite simple? Yes,

thankfully, we've we've talked about a

few different technologies, and a lot of

them have been about how to improve the

signal, how to help people hear more.

The remote programming technology that

we've brought in recently, this is

probably one of my favorite technologies

because it actually changes the way how

we can deliver care. It actually starts

to democratize cochlear implant care, so

that it's not just those who are close

to the clinic, it's not just those who

um you know, have enough family support

to get the kids in and out for all of

these appointments. We can start to have

a more patient-centric approach. So,

what we have with Advanced Bionics is

called the remote support app. And with

this app, which is for Android or

iPhone, so really simple for many people

to use,

it essentially turns what would be

usually that really big, expensive

equipment that's sitting in at the

hospital, it turns the family's

smartphone into that equipment. So, no

longer do they need to come all the way

in to access that equipment. And then

you, or the other professionals, can

stream in through Wi-Fi, through the

cloud, talk to the patient,

and essentially anything that would be

done in the programming appointment, the

mapping appointment in clinic, can now

be done through the phone. So, this

completely changes how we can provide

care to patients.

Like you said, there are so many

barriers to getting into an appointment,

whether it is just the struggle to get

the child there, whether it is taking

the time off work, losing money, sitting

in the traffic, which I experienced

yesterday. There's so many barriers, and

this it's a simple app, and it can just

revolutionize how we're providing that

care. Is the app easy to use? Can even

grandparents, parents, everyone can use

that?

>> Definitely. I think this is something

that our engineers over the recent years

have really focused on, making sure that

not just that we have the best

technology, but it's also really easy to

use. So, the interface of the app, it

just has a couple of screens that you

connect, you click into that, you're in

a waiting room. It'll say, "We're

waiting for your professional." And then

once the professional's there, it'll

just open. And it essentially just looks

like a voice a face FaceTime call for

the recipient. They see the face of the

professional, they can talk, so they can

do the lip reading. It uses the

speakerphone, so the family are involved

as well. It's not just streaming to that

child, which could be confusing for the

caregivers. It's putting the sound into

the room, so everyone can be involved in

that appointment. The family can still

answer questions to the therapist,

and everyone's in that appointment. Very

much like if they were in the room, just

without having to go on that long

journey to get there. Wow, that's

something which is revolutionary, I can

say. But yet, because this is such a

fantastic thing what engineers have

discovered, so is this accessible

for all the generations? For example, if

I operated on a child somewhere around 5

years or 6 years ago, can they also use

this technology? Yes. So, the remote

support app is backwards compatible for

those who have had their implants for

some time.

>> It's backward compatible. So, we need

the Marvel CI sound processor or the Sky

CI sound processor to connect with the

remote support app.

But they could have an implant back to

our CI 2 implant. We've had that implant

for almost 25 years. They can still

access this great technology. And again,

this is why technologies like this

excite me, because we're able to help

people who have been implanted for so

long, but we also know that people we're

implanting now are going to have access

to these amazing technologies that we

haven't even thought of yet, but they're

going to come in the in the future and

we're going to be able to bring them

back into our implants.

Cuz the way that our engineers have

designed our implant, if we think of the

Ultra 3D implant, our current implant,

we define that as a smart implant. We

define as future-ready because we know

it's got the capability to deliver these

future technologies that we're still

working on or we haven't thought of yet.

They'll come to the patients and they'll

be able to give them more benefits into

the future. Wow, that's fantastic. Why

did they ask this question is because

Jade, I also work with other companies

where

uh some of the parents they were so

anxious that, "Doctor, I got my child

implanted 6 years ago, but now I'm not

able to use the most recent advanced

technologies that they have gotten. Now,

for me to access that, I need to change

my implant." That's what they are

mentioning. They're really stressed out

with that and that's the reason I asked.

The thing that Advanced Bionics is doing

is something which is a total

game-changer, Jade, because us as a

developing nation, for us

the amount of money that we are spending

on this implants is huge even for a

middle-class person or for a high-end

person. So, it should be in such a way

that it is the technology that you are

inventing or discovering should be

useful

for everyone who gets an implant. Once

the implant is done,

that's all. It should be that way and we

sincerely thank all the scientists who

have done scientists and engineers for

this specific backward compatibility,

which is a USB of Advanced Bionics. I

think this remote programming is a kind

of boon for working people like us,

right? Yeah, the interesting thing when

we started to launch this in Australia,

we were really thinking about it for for

something to help that geographical

distance. So, Australia has really big

distances, just like India does. And we

were thinking, "Oh, this is just

something for people who live a long way

away." But as we started to train the

clinics on this, as we started to talk

about it more, we also realized for

ourselves that this is just as important

for someone who lives in the middle of

the city. For the busy professionals,

they only have a half-hour lunch break,

if they get a lunch break. So, they

might not want to take half a day off to

come on in for an appointment. The busy

families who are trying their hardest to

give their their children the best head

start in life, they have lots of

different activities to go to. Taking

half a day off school for those kids is

a big deal, as well as like we've

discussed with the the loss of income

and time out. So, it really is not just

something about overcoming distance.

It's something that just makes it easier

to access care for everyone. And if I

think about a story that happened when

we first launched remote programming in

Australia, we just had the Marvel CI,

and there was this beautiful little boy

who has some complex needs. He just had

his Marvel CI upgrade, so he got two new

Marvel CIs. Very excited little boy. Um

and it was a great appointment, and the

family went home. When they got home,

the mother realized that they the

audiologist had forgot to turn on one

feature, which is the flashing LED

light. And that's just something that

helps the mom know the device is

working, my kid is hearing okay. But the

audiologist forgot to turn that on. So,

in the world before remote programming,

that family would have had to call the

clinic the next day, cuz it's out of

hours already, try and reschedule an

appointment, who knows when they can get

that appointment, in a couple of weeks,

maybe. Then, on that couple of weeks

day, the mom has to take more time off

work, the kid has to take more time off

school.

That's how it would have had to work.

However, [clears throat]

because we had remote programming, the

very next day at 4:00, once the kid had

finished school, the audiologist

connected with the family through the

remote support app. It took about all of

2 minutes. They turned the feature on,

said hello, checked everything was doing

okay, and that was it. Oh, wow. So, the

the impact for that family, you can't

underestimate that. Um as as a mother

yourself and myself, it takes a lot to

to move kids around and to do all the

things that we need to do for our

children. The way that technology can

just simplify life is just That's one of

the things that blows me away, and I'm

really passionate about what we can do

to now reach more people and make it

easier to access the care for cochlear

implants.

That's That sounds great. Uh

as I said, it's really revolutionary. It

completely changed the game. Jade, you

were telling about the light blinking

for that little boy, and they could

understand that the implant is working.

That's fantastic. Um let me tell you

what recently happened

in my hospital.

There was this

young person. He works in a bank.

He got his implant done,

but he was not coming for regular

therapy sessions at all. He didn't have

time because he is a working individual.

He got his implant done mainly because

whenever people are talking to him, the

clarity of sound was missing in spite of

using hearing aids. Now, because he's

already post-lingual, he already

developed his speech. He just wants to

track his progress how much this implant

is benefiting him. That's his main

thing. Rest everything is already

post-lingual, so he knows everything. Is

there any way that we could help people

like this rather than coming for the

therapy center and attending therapies?

Anything that could track their progress

at their workplaces only? Yes. So, we

have the AB Listen Fit app, and that was

specifically developed to empower people

on their hearing journey. So, it gives

them the tools in their pocket, in their

phone, to be able to test their hearing,

to be able to see, "Am I still hearing

the soft sounds?" They can do some tests

in different languages to make sure that

they're still hearing well. So, someone

like that who maybe one day they're just

thinking, "Oh, I'm not sure if I'm

hearing well today." They can do a

really quick check, and then they can

get the feedback, "You're still getting

the same results. Everything is okay."

Or on the other side, they can do that

test and go, "Ooh, something's changed.

I better go back into the clinic now.

Now I can prioritize that." So, it helps

give them the insights and the tools to

know how to manage their hearing

themselves without having to go in every

6 months if they don't need to. If

things are good, they can have the power

to take charge of their hearing

themselves. Yeah, that's fantastic. Now,

because he's an adult, he can just use

this AB Listen Fit app. How about kids,

Jade? They'll not be able to track their

progress by themselves. How can kids

track this? Yeah, that's something that

we're working on. So, the AB Listen Fit

app can be used with teenagers up to up

to 13 years of age, and it can also be

used with a family support.

But, the kid will need some kind of

language.

So, what we have uh now is the AB Listen

Fit app, but we are working on future

technologies as well. So, you would know

that we're working on a cortical study.

So, we're in the research phase at the

moment, and what we're trying to

understand is because we've got an

implant in the head already, can we

measure the brain responses to sound to

see how that child, or an adult, is

reacting to the sound. So, what we can

do is, and it's it's in the early

phases, but we can actually get

objective scientific information to see

is the brain adapting to the sound

that's being shared. So, is that kid

learning to listen? So, that's pretty

powerful. So, we're still in the

research phase. We're partnering with

clinics like yours to make sure we're

gathering enough information to know how

to implement it in our technology, but

that's something that's coming in the

future cuz we know that every parent is

going to want to know every day, is my

kid hearing okay? Is Are they actually

learning to hear? Is their brain

developing?

We're on on track to be able to see that

objectively with our Corticals. That's

fantastic. Actually, thank you so much

for collaborating with Dr. Ausi ENT

Hospital for this fantastic research

study. Um because this is something

which

uh

has been there in my mind since quite a

long time.

Because parents keep asking me the same

question over and over again.

Doctor, is my child hearing? Doctor, is

my child hearing? The only answer that I

give them is let's wait and see.

Your child is definitely going to hear.

That's what most of the time we used to

tell. Now, I'm not going to say that.

I'm going to remove this wait and see

option from the equation at all.

This is because most of the cochlear

companies, cochlear implants are

designed in such a way that there's

something which is blinking here and we

understand that the implant is working

and then we do intraoperatively see arm

and x-ray to check whether the electrode

is within the cochlear or not.

And also, we do neural response imaging

and state that yes, implant is

functioning well. Functioning of the

implant is well, but is this sound

reaching the brain or not? Is the child

able to understand the sound or not?

Is the child's brain developing or not

on par with others? These are the

questions that are not answered and that

is what fascinated me. Now we are at a

situation where through the reverse

telemetry the implant itself will tell

us, we call this as electrically evoked

cortical auditory potential e-cap

values.

We can assess

whether the sound is reaching the brain

or not.

How is the brain development of a child

who underwent cochlear implant surgery

happening?

And this is something which is amazing.

It is providing all the mothers a mental

peace of mind stating that yes, my child

is hearing.

I can see that latency graphs which are

there

is improving day by day.

And thanks to all the engineers and

scientists who have

designed this and sincere thanks to

Advanced Bionics for collaborating with

us on this project.

Hoping for the best and the best results

out there. Thank you for having me with

you today. I always learn a lot every

time I'm with you. This is the perfect

end to my trip here in India. This has

been a very exciting thing to be part of

and I'm excited to share more about this

with other professionals as I go home to

Australia as well. Thank you Jade. That

was an incredible deep dive into entire

cochlear implant journey. Thank you so

much for taking your time and providing

your valuable insights being a clinical

specialist and education and training

manager for the entire Asia Pacific

region and training our parents also,

our Indian parents also to take an

informed decision when choosing a

cochlear implant.

Now in case if you have any questions

regarding cochlear implants or hearing

technology, feel free to put your

questions in the comment section below.

We'll try to answer as soon as we can.

Namaste.

View full transcript

00:00:00 Both her ears are not functioning. Both

00:00:02 her ears are dead. She's not able to

00:00:05 hear anything.

00:00:06 They literally cry in our OPD room and

00:00:10 they ask [music] this one more question.

00:00:12 Doctor, will my daughter speak ever

00:00:15 again? Will [music] she be able to

00:00:18 hear voices at any time? Parents have to

00:00:21 take a leave from their work.

00:00:22 >> [music]

00:00:23 >> They have to travel very long distance

00:00:26 and India traffic is something which is

00:00:28 very horrible. So, that's something

00:00:30 which is very, very [music] devastating

00:00:33 for many parents. It turns the family's

00:00:35 smartphone into [music] that equipment.

00:00:37 So, no longer do they need to come all

00:00:39 the way in. Instead of their cochlear

00:00:41 implant being a [music] medical device,

00:00:44 it makes it into a cool, high-tech

00:00:46 gadget.

00:00:46 >> I was [music] imagining Cyborg in

00:00:48 Justice League or how does Iron Man

00:00:51 hear? He answers everything. With AB, we

00:00:52 work off 120 channels [music] and what

00:00:55 that means is we can get up to 466

00:00:58 distinct pitches. Because they've got an

00:01:00 implant in the head already. Can we

00:01:03 measure the brain responses to sound to

00:01:05 see how that child [music]

00:01:07 or an adult is reacting to the sound?

00:01:10 It's in the early phases, but we can

00:01:11 actually get objective

00:01:13 scientific information [music]

00:01:15 to see is the brain adapting to the

00:01:18 sound.

00:01:19 >> I'm going to remove this wait and see

00:01:21 option from the equation at all. It is

00:01:23 [music] providing all the mothers a

00:01:25 mental peace of mind stating that yes,

00:01:28 my child is hearing. Hello. Namaste. I'm

00:01:31 Dr. Sriram, pediatric ENT and cochlear

00:01:34 implant surgeon. As a hearing

00:01:35 restoration surgeon, I've had the

00:01:37 privilege of performing hundreds of

00:01:39 cochlear implant surgeries, but most

00:01:41 importantly, I've witnessed first hand

00:01:43 the transformative power of these

00:01:45 cochlear implants on the life of kids.

00:01:48 Through this podcast, I'm going to cover

00:01:50 what to look for when you're choosing a

00:01:52 cochlear implant system, what are the

00:01:54 advantages, what are the advanced

00:01:56 technologies that are available in order

00:01:58 to ensure that your child hears

00:02:01 perfectly and speaks with clarity? To

00:02:04 address this, we have Mrs. Jade Donnan,

00:02:07 clinical specialist, education and

00:02:09 training manager for the entire Asia

00:02:11 Pacific countries

00:02:13 from Advanced Bionics, based in greater

00:02:15 Sydney, Australia. Jade is a true

00:02:18 intersection between human biology and

00:02:21 high-end engineering.

00:02:23 Jade, it's wonderful to have you with

00:02:25 us. I'm really excited to be here with

00:02:27 you today. The work that you're doing to

00:02:29 elevate clinical standards within India

00:02:32 is truly impressive, and I'm excited to

00:02:33 talk about some of the things that we've

00:02:35 been doing along with you to support you

00:02:36 on that journey. So, Jade, let's talk

00:02:38 about the clinical journey. I know in

00:02:41 Australia the healthcare system is

00:02:42 highly structured, but it's not the same

00:02:44 in our country, India. Parents, they In

00:02:47 fact, they are very young couple. They

00:02:49 get their kids around 2 and 1/2 years, 3

00:02:51 years old. They look very devastated.

00:02:54 They say, "Doctor,

00:02:56 my child was not responding to sounds at

00:02:58 all. So, we got her hearing evaluation

00:03:01 done, and it turned out to be both her

00:03:03 ears are not functioning. Both her ears

00:03:06 are dead. She's not able to hear

00:03:08 anything." They literally cry in our OPD

00:03:12 room, and they ask this one more

00:03:14 question.

00:03:15 "Doctor, will my daughter speak ever

00:03:18 again? Will she be able to hear voices

00:03:21 at any time? Will she be able to go to

00:03:23 normal school?" And now, Jade, from your

00:03:26 point of view, as a clinical specialist,

00:03:28 how does the rehab system differ in our

00:03:31 country when compared to other developed

00:03:34 nations like yours? And is there any

00:03:36 advanced technology in such a way that

00:03:38 to help these patients get that mental

00:03:41 peace of mind because we don't have

00:03:43 newborn hearing screening and early

00:03:45 intervention. It's a just a developing

00:03:47 nation. It's a really, really good

00:03:50 point. We're really lucky in Australia

00:03:51 to have a very well-developed newborn

00:03:54 hearing screening process. That means

00:03:56 that the little bubs are going to be

00:03:57 found to have that hearing loss so early

00:03:59 that we can start with the early

00:04:00 intervention. They're implanted early

00:04:03 and essentially every week they're going

00:04:05 to have appointments with a specialist

00:04:07 on their hearing therapy to learn to

00:04:09 hear sounds and learn to speak. We're

00:04:11 really, really fortunate in Australia to

00:04:13 have that and it is a little bit

00:04:14 different here in in India. Yes. We know

00:04:17 that there isn't always the access or

00:04:19 the ability to have so many regular

00:04:21 appointments with a trained therapist

00:04:23 and because of that the family takes

00:04:25 such an integral role in the the hearing

00:04:27 rehabilitation. True. So what we see is

00:04:30 that the mothers and the grandparents,

00:04:32 they are the ones who almost become the

00:04:34 therapist. So what we invest in in our

00:04:37 tools and our resources is ways to help

00:04:40 the families become that therapist, to

00:04:42 do these listening activities within the

00:04:45 home to support that child to to get to

00:04:48 where they need to be to hear meet the

00:04:50 hearing milestones

00:04:52 and then to hear like their other

00:04:54 children at school. Wow, that's truly

00:04:56 amazing. What you said is perfectly

00:04:58 right. In our country we have the

00:05:00 opportunity, we are blessed in such a

00:05:02 way that grandparents also become

00:05:05 therapists. We have that extreme

00:05:07 support. And is there any technology you

00:05:10 could help these grandparents to

00:05:12 understand very easily and do the

00:05:14 weightlifting from your side? 100%. I

00:05:17 think it's really important that there's

00:05:18 this this marriage of having the great

00:05:21 technology to remove the barrier that's

00:05:24 there. They can hear the sound well and

00:05:26 then couple that with the therapy to be

00:05:28 able to build those skills. And of

00:05:30 course Advanced Bionics is a technology

00:05:32 company. We have lots of technologies

00:05:35 that are designed to bring access to the

00:05:37 sound to be able to build those hearing

00:05:39 skills. There's so many that we could

00:05:41 talk about. I think if we start with

00:05:43 just some of the fundamentals, we have a

00:05:45 technology called the T-mic. So this is

00:05:47 a microphone that sits at the entrance

00:05:49 of the ear canal and it's a really

00:05:52 simple thing. We kind of take it for

00:05:54 granted that a microphone needs to be

00:05:57 precise technology. It needs to be a

00:05:59 good quality microphone, but also the

00:06:01 placement of that microphone is really

00:06:03 important. So, with a T-mic sitting at

00:06:05 the entrance of the ear canal, it's

00:06:07 capturing sound the way that the normal

00:06:09 ear captures sound and it's passing that

00:06:11 through to the child to hear. There's a

00:06:13 few other technologies as well that kind

00:06:15 of come together to give that that

00:06:17 access to sound. So, another of the

00:06:19 technologies that we have that works

00:06:20 together with a T-mic is the input

00:06:23 dynamic range. With Advanced Bionics, we

00:06:25 have the widest input dynamic range.

00:06:28 What that means is that our system can

00:06:30 capture the really soft sounds, so the

00:06:32 whispers, the different sounds in the

00:06:34 house, up to the louder sounds. And

00:06:36 that's really important cuz if we're

00:06:38 thinking about incidental learning, so

00:06:40 child's just learning about the

00:06:42 environment, the different sounds, as

00:06:44 well as speech, we need to hear those

00:06:46 really soft sounds and the loud sounds.

00:06:48 So, having the widest input dynamic

00:06:50 range in cochlear implants is an

00:06:52 important facet and all works together.

00:06:55 So, you mean the T-mic, which is

00:06:58 patented from Advanced Bionics, and also

00:07:01 the wider input dynamic range. I think

00:07:04 that's an industry level. You are the

00:07:06 highest among the industry level.

00:07:08 Perfect.

00:07:09 >> That's right.

00:07:09 >> And really thank you for doing the heavy

00:07:11 lifting for developing nation nations

00:07:13 for like our country. And because you

00:07:15 mentioned about the home learning, the

00:07:19 home environment where even grandparents

00:07:21 can help them, let me ask you one

00:07:23 commonly asked question, Jade. They ask

00:07:26 me, "Doctor, because the technology

00:07:28 technology is so good that why can't we

00:07:30 go with one implant on one ear? Why

00:07:33 should we go for both the ears? Is one

00:07:36 implant really enough, Jade?" It's a

00:07:37 natural question. We get this question a

00:07:39 lot. When I was in clinic, I would hear

00:07:41 this a lot too. The reality is, as you

00:07:44 know, Dr. Rao, we are born with two ears

00:07:47 and our brain is designed to listen with

00:07:49 two ears. When we are limited to input

00:07:52 of sound with just one ear, it's much

00:07:54 harder for our brain to make sense of

00:07:57 the sound and to learn to hear the

00:07:59 speech and everything in our

00:08:00 environment. So, two ears really does

00:08:03 make a big difference. The way that

00:08:05 Advanced Bionics approaches this is that

00:08:07 we always look at the two ears working

00:08:09 together. So, it could be two cochlear

00:08:11 implants, it could be a cochlear implant

00:08:12 and a hearing aid. Everything we do is

00:08:14 looking at a person as a whole. That

00:08:17 child has two ears, let's optimize them

00:08:20 and get them to hear together.

00:08:22 So, you mean to say it's not just about

00:08:24 the volume. It's about the clarity

00:08:27 against the chaos. So, Jade, do you have

00:08:30 any extra advanced technology in such a

00:08:33 way that because you know, in India,

00:08:35 when most of the kids that I operate are

00:08:38 pediatric kids. And our schools are

00:08:40 designed in such a way that we have

00:08:43 fans.

00:08:44 Rooms are very noisy. And in fact,

00:08:48 we have almost 30 to 40 kids in each

00:08:52 classroom. So, I understand that you

00:08:54 have wider the highest input dynamic

00:08:57 range of sound. But is there any

00:08:59 advanced technology more than that other

00:09:01 than creating a volume in such a way

00:09:04 that there is some noise canceling,

00:09:06 something like that? Most definitely.

00:09:08 So,

00:09:09 again, because Advanced Bionics is an

00:09:10 innovative company, we've come up with

00:09:12 lots of different technologies. They

00:09:14 work together, but I'll try and pull a

00:09:16 couple apart here to kind of explain how

00:09:18 they work to help a child in the

00:09:19 classroom. One technology that we have

00:09:22 is called ClearVoice. This is one that

00:09:25 we are so proud of cuz it's the only

00:09:27 sound coding strategy that's got an a

00:09:28 superiority rating from the FDA. It's

00:09:32 ClearVoice. ClearVoice. So, that's a

00:09:34 pretty big deal. We're very proud of it.

00:09:36 What it does, what it means for

00:09:37 families, is that it's always listening

00:09:41 to the sounds in the room, and it's

00:09:42 going to automatically adapt for that

00:09:44 child. So, they don't have to do

00:09:45 anything, the parents don't have to

00:09:46 worry, the teachers don't have to worry.

00:09:48 But, what it's going to do is as soon as

00:09:50 the the sound is raising in that

00:09:51 classroom,

00:09:53 as you said, the ceiling fan, the other

00:09:54 kids, the class next door, the traffic

00:09:57 outside, it's hearing that, and it's

00:09:59 going to reduce that noise to be able to

00:10:01 highlight the speech more. And that's so

00:10:03 important for the child. Uh whether

00:10:05 they're hearing with one ear or two

00:10:06 ears, we need these extra technologies

00:10:09 to be able to give them more speech and

00:10:12 less noise, so they can really focus on

00:10:14 what's important, which is the learning.

00:10:16 And what we really see with technologies

00:10:18 like this is its impact on the brain.

00:10:21 When we are straining to listening in in

00:10:23 noise,

00:10:25 even for people with normal hearing, we

00:10:27 have to focus harder. We kind of we you

00:10:29 can see it in our eyes, we are

00:10:30 straining. If we can relax all of that

00:10:33 for the child's brain, it gives them

00:10:35 more capacity to focus on the learning

00:10:37 in front of them, to focus on their

00:10:39 reading, to focus on their mathematics.

00:10:41 It just allows them to be a child like

00:10:44 everyone else in the classroom. So, this

00:10:46 is, you know, the amazing technology,

00:10:49 but the impact is that the kid can just

00:10:50 be like every other child. If I can tell

00:10:52 you a little story about Clear Voice,

00:10:55 when we first when we first released

00:10:57 this, we were doing some clinical

00:10:58 testing with it. This is many, many

00:11:00 years ago now, and we came up with

00:11:02 something that we called the Clear Voice

00:11:03 Eyes. And this is because of the way the

00:11:05 technology works, there's about a

00:11:07 3-second delay before it turns on. So,

00:11:10 it's listening to the room, it's seeing,

00:11:11 "Okay, there's noise." And then 3

00:11:13 seconds later, it switches on. So, when

00:11:15 you're looking at someone with a hearing

00:11:17 loss listening with our technology,

00:11:19 they're focused really hard. They're

00:11:21 trying to hear the speech away from the

00:11:24 noise. Then the technology comes in, and

00:11:26 you see this

00:11:28 relief in their face. Their eyes relax,

00:11:30 their face relax, often their body

00:11:32 language relaxes well. And this is like

00:11:35 the physical version of the technology

00:11:39 turning on. We can actually see it

00:11:41 playing a role. And this is why

00:11:43 we've had this technology for years, but

00:11:45 it really sticks with me cuz it's a

00:11:46 physical change that we can see in the

00:11:49 child or in the adult when we're turning

00:11:52 this technology on. So, we know that

00:11:54 it's impactful. We know it's making a

00:11:56 difference. It's picking out the speech

00:11:58 more, but it's enabling them to relax,

00:12:00 not be so fatigued at the end of the

00:12:02 day, get through that whole school day.

00:12:04 And I know the school days in India are

00:12:06 long days as well. We need them to

00:12:09 listen for a long time. So, these

00:12:11 features that are not just improving the

00:12:13 speech, but also just relaxing the

00:12:16 brain, these are really important for a

00:12:18 child to excel in the classroom. Yeah.

00:12:21 So, you mean to say that rather than

00:12:23 struggling to understand speech, there

00:12:26 will be an effortless hearing.

00:12:30 I can say effortless listening

00:12:32 without any effort. That's fantastic.

00:12:35 If I could add to this as a surgeon

00:12:38 myself,

00:12:39 um if you

00:12:41 look into the physics of sound, that's

00:12:44 what we read earlier. I always tell my

00:12:46 patients this. A single cochlear implant

00:12:49 is definitely a boon for kids.

00:12:53 But this works in silence. In the noisy

00:12:56 environments, a single cochlear implant

00:12:58 is not enough. Brain needs to perform

00:13:02 three-dimensional auditory scene

00:13:04 analysis. It requires three-dimensional

00:13:07 auditory input. It could be because of

00:13:09 the head shadow effect. It could be

00:13:11 because of the binaural summation. It

00:13:14 could be because of the binaural squelch

00:13:16 phenomenon, what you call it as

00:13:18 suppression phenomenon. Finally, I would

00:13:20 like to convey to the parents this way

00:13:22 that and research very strongly supports

00:13:25 this state. Even you know about this. In

00:13:27 hearing, 1 + 1 is not equal to 2. 1 + 1

00:13:32 is greater than 2. And that's the point

00:13:35 they need to note. Finally, it should be

00:13:38 an effortless listening rather than

00:13:41 struggling to hear and finally

00:13:43 exhausting at the midday itself. So,

00:13:46 Jet, because we are in this flow of

00:13:49 where binaural stimulation is important,

00:13:52 bilateral implantation is important. Let

00:13:55 me ask you a complex situation where

00:13:58 people do come and meet me. Some kids,

00:14:02 they have some amount of residual

00:14:04 hearing on one ear. Residual in the

00:14:06 sense where somewhere around 70

00:14:08 decibels, moderate to severe hearing

00:14:10 loss. And on the other ear, they may

00:14:12 have profound loss that's somewhere

00:14:14 around 90 decibels of hearing loss. So,

00:14:16 in these situations, what we usually

00:14:18 advise is to go ahead with the bimodal

00:14:20 ear. Where I'm going to implant do

00:14:22 implant on the profound hearing loss.

00:14:25 And perform and ask them to use a

00:14:27 hearing aid on the

00:14:29 other ear which has moderate to severe

00:14:31 hearing loss.

00:14:32 Now, the common question that parents

00:14:34 ask me is, Jet, "Doctor, because we are

00:14:37 using two devices on both the ears, will

00:14:40 the brain be able to understand this?"

00:14:42 How can we answer this? It's a pretty

00:14:44 common question again, and it's a bit of

00:14:45 a tricky one. Traditionally, the way

00:14:47 that a cochlear implant and a hearing

00:14:49 aid work is really different. So,

00:14:51 essentially, we are putting two

00:14:53 different sounds into the one brain and

00:14:56 expecting that brain to make sense of

00:14:58 it. That's a challenging task. We know

00:15:01 our brains are amazing. We know that

00:15:03 kids' brains in particular are really

00:15:05 plastic and they're able to adapt to

00:15:07 things, but it takes more work. It makes

00:15:10 us more tired. So, if we think about

00:15:12 this like an example of

00:15:15 watching a movie. So, say we're watching

00:15:17 a movie screen and half of it is in

00:15:19 black and white. And then the other half

00:15:22 of it, we've got 4K, maybe it's even in

00:15:25 3D. So, we've got two different kinds of

00:15:27 sounds or two different kinds of visions

00:15:29 in this example.

00:15:31 We can watch it and we can make sense of

00:15:33 it, but we are going to be focusing so

00:15:34 hard to figure out what's going on that

00:15:37 it just is draining.

00:15:39 It's the same with our ears. If we're

00:15:41 listening with two different radio

00:15:43 stations, it's hard to pull them

00:15:45 together. So, that was the traditional

00:15:48 challenge we had with bimodal, that the

00:15:50 acoustic and the electric just weren't

00:15:52 really coming together in the right way

00:15:54 or an easy way for the patients. But,

00:15:57 what Advanced Bionics has done is we've

00:15:58 come out with a linked hearing aid that

00:16:01 actually connects with cochlear implant.

00:16:03 >> So, you mean linked hearing aid? You

00:16:05 mean to say one side with the hearing

00:16:07 aid they are going to get the acoustic

00:16:09 hearing and the other side with the

00:16:11 cochlear implant they are going to get

00:16:14 the electrical hearing. But, Jade, uh

00:16:17 as a surgeon by myself, I know it's very

00:16:20 difficult to sync these both together.

00:16:22 And I know Advanced Bionics has come up

00:16:24 with this linked hearing aid.

00:16:27 But, will all the implant companies

00:16:30 follow the same principle? Anyhow, brain

00:16:33 requires some time to adjust this one.

00:16:34 Is there any technology that these two

00:16:37 work together? Why did they give this

00:16:39 name of link for this? Yeah, and so

00:16:42 that's the important thing that we

00:16:43 worked so long on to battery bring the

00:16:46 hearing aid and cochlear implant

00:16:47 together and link them as one system.

00:16:50 So, with Advanced Bionics, they're not

00:16:51 two different devices working on their

00:16:53 own doing different things. We have the

00:16:56 Phonak Marvel Link hearing aid and then

00:16:58 we have our Marvel CI, and they actually

00:17:01 work together as a pair. So, they're not

00:17:03 just listening to the same sounds,

00:17:05 they're actually treating them in the

00:17:07 same way. So, what that means for that

00:17:09 one hearing brain, cuz we still only

00:17:11 have one brain even though we have two

00:17:13 ears, it means that the the signals that

00:17:15 are coming in, when there's noise, both

00:17:18 devices hear their noise and they use

00:17:20 the same kind of technology to treat it

00:17:22 and help get rid of the noise, focus on

00:17:25 the speech. So, they're working in the

00:17:26 same way at the same time. So, that

00:17:28 truly

00:17:30 brings the the clearest signal together

00:17:32 and this is all part of again,

00:17:35 giving less strain to our brains.

00:17:38 So, with Advanced Bionics, the way that

00:17:40 we've implemented bimodal is different

00:17:42 to how all the other companies are

00:17:43 approaching it at the moment. So, our

00:17:46 Naida Link hearing aid and our Marvel CI

00:17:49 or Sky CI actually work together. Mhm.

00:17:52 How that really works is they've got the

00:17:54 same brain. They use the same chip and

00:17:56 they use something called AutoSense OS.

00:17:59 This is the technology that is

00:18:01 essentially the software within them.

00:18:03 So, they're using the same software to

00:18:05 listen to the room and make the same

00:18:08 decisions about how much noise there is,

00:18:11 when to turn things on and off, and when

00:18:13 to put the right sounds through to that

00:18:15 child. So, this is completely unique in

00:18:18 the industry. We are the first and only

00:18:20 to have a linked system where both

00:18:22 devices use the same chip and are able

00:18:25 to actually share that information

00:18:26 together. And this is the kind of thing

00:18:29 that not only makes it easy because you

00:18:31 don't need to change programs on both

00:18:33 things, they work together, but it makes

00:18:35 it easy for the brain cuz it's getting

00:18:37 one more synced signal together. True. I

00:18:40 think this is the reason why Jade,

00:18:42 because kids they cannot tell about

00:18:44 this, but for adults and for teenagers

00:18:47 who have been using hearing aids for

00:18:49 pretty long time, the most common

00:18:51 complaint is that, "Doctor, I'm able to

00:18:53 hear the volume. If you increase the

00:18:56 volume also, I'm very normally able to

00:18:59 hear the voices, but the clarity is

00:19:01 missing." That is what they say.

00:19:04 And the minute I implant on one side and

00:19:07 put a link hearing aid on other side,

00:19:10 within 1 month Jade, you'll not believe,

00:19:12 they say that "Oh my god, my hearing is

00:19:15 so much better. I It's so crisp. The

00:19:19 clarity is so crisp. I would have chosen

00:19:21 this implant earlier only. Now

00:19:24 everything makes sense with AutoSense

00:19:26 OS."

00:19:27 >> [laughter]

00:19:28 >> I definitely remember that from clinic

00:19:30 as well. So, before we had these linked

00:19:32 hearing aids, patients who would get

00:19:34 bimodal, they would just say it was off

00:19:36 sync. It wasn't working together. Um

00:19:38 they would explain things like it's it's

00:19:40 like two different radio stations and it

00:19:42 just doesn't seem to make sense.

00:19:44 But once we have this linked bimodal, it

00:19:47 just makes them feel more comfortable

00:19:49 and they often say it just they feel

00:19:51 they don't feel off center anymore. They

00:19:53 feel more in balance.

00:19:54 >> Are there any other companies also doing

00:19:56 the same kind of thing? I think they

00:19:58 have to buy a hearing aid separately and

00:20:00 implant separately. They do not have

00:20:02 this something with their sister

00:20:04 company.

00:20:04 >> This is correct. So, only Advanced

00:20:06 Bionics have a true linked system that

00:20:08 the hearing aid and the cochlear implant

00:20:10 are specifically designed to work

00:20:12 together and actually talk to each

00:20:14 other. So, we can talk to apps. So, we

00:20:16 have one great simple app where a family

00:20:18 could turn things up and down for both

00:20:20 devices. But in top on top of that, the

00:20:24 devices talk to each other and that's

00:20:26 how we can optimize the sound more and

00:20:28 give the the best sound input to try and

00:20:30 get the best hearing and and speech

00:20:32 outcomes as well. Wonderful. Amazing.

00:20:34 So, it's just like a

00:20:36 single ecosystem. That's right.

00:20:38 Fantastic. So, now Jade, uh let me ask

00:20:41 you about the teenagers. This is a

00:20:45 specific, completely different group. I

00:20:48 remember one smart guy, he was asking

00:20:50 me,

00:20:51 "Doctor, I study very well. I don't mind

00:20:54 wearing this implant at all.

00:20:56 I have very good hair. I can cover it

00:20:58 up. My only concern is this. All my

00:21:02 friends, they have mobiles, they have

00:21:04 laptops. They wear this headset and they

00:21:07 look very cool. In fact, they do gaming,

00:21:11 they attend online classes,

00:21:13 they do their homework on these laptops.

00:21:16 But I always feel I am a left out with

00:21:19 that. Hmm. Is there any way that this

00:21:22 advanced technology can fit this teenage

00:21:25 group in such a way that they don't feel

00:21:28 that they are wearing a medical device?

00:21:30 It should just look cool, like a cool

00:21:32 gadget. Is there any technology

00:21:35 available that way?

00:21:36 Yes, you're right. For teenagers,

00:21:38 fitting in with their friends is one of

00:21:40 the most important things to them. And

00:21:42 one of the biggest changes I've seen in

00:21:44 cochlear implant technology in the last

00:21:46 few years is wireless streaming. Oh. The

00:21:49 way that we've implemented it with AB is

00:21:52 universal Bluetooth connectivity. What

00:21:54 that means is that that teenager can

00:21:56 connect to any different type of device

00:21:58 that has Bluetooth technology in it. So,

00:22:01 when we think about mobile phones, we're

00:22:03 not just designing things to work with

00:22:05 an iPhone or a few phones. We've got

00:22:07 made for all. It will connect to Android

00:22:10 phones as well as iPhones. So, this

00:22:12 teenager who's on the bus on the way

00:22:14 home from school can be listening to

00:22:16 their Spotify. They can be taking calls

00:22:18 through WhatsApp. Everything else that

00:22:20 their friends are doing, they can do it,

00:22:22 too. So, it's essentially turning their

00:22:23 cochlear implant into a high-tech

00:22:26 earbud. So, it is something cool. It is

00:22:28 something that does help them fit in

00:22:30 with their peers. The other thing that

00:22:31 we've done when we've implemented

00:22:33 universal Bluetooth connectivity into

00:22:35 the Marvel CI is that we've included

00:22:37 hands-free calling. So, with any other

00:22:39 cochlear implant, if that teenager wants

00:22:41 to take a call on that bus or at home,

00:22:44 wherever they are, they still have to

00:22:46 get their phone out of their bag and

00:22:48 lift the phone up to hear to use the

00:22:50 microphone so the other person can hear

00:22:52 them. The Advanced Bionics Marvel CI or

00:22:54 the Sky CI, we're actually using the

00:22:56 microphones on the ear. So, they can

00:22:58 keep that phone in their bag. They can

00:23:00 keep it on the other side of the room.

00:23:02 They can have that phone call just by

00:23:04 answering it on the ear, chatting away

00:23:06 with their friends, and no one even

00:23:09 knows that they're on a phone call. So,

00:23:10 these are again are the really cool

00:23:12 things that make you able to be a teen,

00:23:15 be just like your friends, and access

00:23:17 all of this technology that's just part

00:23:20 of our lives now.

00:23:22 And then the other thing that I think of

00:23:23 is really important is you mentioned

00:23:25 gaming consoles. There's so many hobbies

00:23:28 that rely on sound and streaming.

00:23:31 There's also education that relies on

00:23:33 it. So, the other way that's the other

00:23:36 thing that's really important with

00:23:37 universal Bluetooth connectivity is

00:23:39 connecting to other devices. So, not

00:23:41 just a phone, connecting to the laptop

00:23:43 at school, connecting to the iPad at

00:23:45 home, connecting to a gaming console,

00:23:48 anything that's got Bluetooth, they can

00:23:50 directly connect with their cochlear

00:23:52 implant and hear that sound just like

00:23:54 their other friends can, or even easier

00:23:57 cuz they don't even need to put a

00:23:58 different set of headphones on. They've

00:24:00 already got the technology. So, instead

00:24:02 of their

00:24:03 cochlear implant being a medical device,

00:24:06 it makes it into a cool uh high-tech

00:24:09 gadget. Wow. This

00:24:12 universal Bluetooth is a totally game

00:24:15 changer, Jade. Mhm. In fact, the way

00:24:18 that you were mentioning, I was

00:24:19 imagining

00:24:21 that cyborg in

00:24:23 Justice League or in Star Wars or how

00:24:26 does Iron Man he answers everything,

00:24:27 yeah. Yes, go ahead. Yeah. It It's the

00:24:30 future, but it's here now for our

00:24:32 cochlear implant recipients. That's

00:24:34 really wonderful, Jade. Now, because we

00:24:36 are talking about these teenagers, for

00:24:37 them music is something which is

00:24:40 cool. Do you have any technology in such

00:24:42 a way that it can also capture these

00:24:44 microtones of the music? Yes. So,

00:24:47 another technology that AB has worked

00:24:49 really hard on is our current steering

00:24:50 technology. So, traditionally music is

00:24:53 actually quite a complex sound. It's

00:24:55 quite hard for a implant to pull apart

00:24:58 all the important pieces of music and

00:25:00 pass them through. What we've done with

00:25:02 Advanced Bionics is we've created a

00:25:04 specific technology to get more of the

00:25:07 music information or more of the

00:25:08 spectral information. So usually a

00:25:11 cochlear implant would work off 12 or 22

00:25:14 channels. With AB we work off 120

00:25:17 channels and what that means is we can

00:25:18 get up to 466

00:25:21 distinct pictures. Wow.

00:25:23 >> And this is what's really important for

00:25:25 music, picking out all the fine details.

00:25:28 So to be able to really enjoy and get

00:25:31 the emotional side of music, we need all

00:25:33 this extra information. So that's like

00:25:35 the subtle pitch information. We also

00:25:38 need the difference between the big loud

00:25:40 drums and then the soft sounds as well.

00:25:43 So all of this comes together and with

00:25:45 our current steering technology, we can

00:25:47 pull that apart to give that richness

00:25:50 and texture back to music.

00:25:52 >> Mhm. And then because it's easier to

00:25:54 listen to and more enjoyable to listen

00:25:56 to, they can

00:25:57 get the the musical they can get the

00:26:00 emotional aspect of the music as well.

00:26:02 What's this current steering technology,

00:26:04 Jed?

00:26:05 Can you just explain to normal people

00:26:08 what this is, current steering

00:26:10 technology? Sure. It's something very

00:26:12 complex that our engineers have worked

00:26:14 on, but if I try and explain it simply,

00:26:17 what we do is instead of just activating

00:26:19 one electrode at a time in the cochlea,

00:26:22 what we can do with our system because

00:26:24 of what's in the implant, we can

00:26:26 actually turn two electrodes on at the

00:26:28 same time. So what we can do with that,

00:26:31 it's a bit fancy work, but essentially

00:26:33 we can actually create what we call

00:26:34 virtual channels. We can move the

00:26:36 current around more in the cochlea. So

00:26:39 instead of just be able to give a few

00:26:42 different tones. So if you think about

00:26:43 maybe like that little first keyboard

00:26:45 you get as a kid, it's got 12 or 20

00:26:47 keys. You can play a few different keys.

00:26:50 But with this it's more like we have a

00:26:52 grand piano. So, we have more different

00:26:54 pitches, more distinct tones that we can

00:26:57 pass through to the the patient so that

00:26:59 they can hear that sound and hear the

00:27:01 music in a more richer way. Yeah. Now,

00:27:04 that makes sense. If you look into the

00:27:06 physics of sound also, if you look into

00:27:08 the cochlea, cochlea is designed in such

00:27:11 a way that there is a tonotopic gradient

00:27:14 where the lower frequencies are at the

00:27:16 apex and higher frequencies. And

00:27:18 definitely, if an implant is able to

00:27:22 replicate that, that will be wonderful

00:27:25 because it's not about the physical

00:27:26 number of contacts. It's not about the

00:27:29 physical contact electrodes. It's about

00:27:32 the number of pitches that you're going

00:27:34 to provide. And that's what makes music.

00:27:38 Grab that microtones.

00:27:41 Now, Jade, let's just shift the gears a

00:27:43 little bit. Getting an implant surgery

00:27:46 is the simplest one. It hardly takes for

00:27:48 about 45 minutes and everything is done.

00:27:50 But the most common problem faced by

00:27:53 many parents of these little kids is

00:27:55 that they have to get these kids very

00:27:58 regularly to the centers for something

00:28:01 called mapping programming. And to get

00:28:04 those kids, it may look very simple.

00:28:07 Getting those kids to the center,

00:28:09 getting mapping programming done, it

00:28:11 hardly takes 20 minutes to half an hour.

00:28:14 It may look quite simple, but if you

00:28:16 look at it in depth, they have to visit

00:28:19 once in every 3 months for about one

00:28:21 entire year. And this continues

00:28:23 throughout their lifetime. We call this

00:28:26 as mapping sessions. For this,

00:28:29 getting the kids to the center,

00:28:31 parents have to take a leave from their

00:28:33 work. They have to travel very long

00:28:36 distance.

00:28:37 Initially, it sounds okay. Hardly 20

00:28:40 minutes, 30 minutes. But doing all this,

00:28:43 traveling, leaving work, and getting

00:28:46 their kids

00:28:48 booking an appointment, and making them

00:28:50 sit there with all the wires connected

00:28:53 is something which is very, very

00:28:55 difficult for parents. I've seen them

00:28:57 directly.

00:28:59 Now, is there any way that you could

00:29:01 help people, parents like them, so that

00:29:04 they can shift all this, they can remove

00:29:07 all this, and directly focus on their

00:29:09 work, and make it quite simple? Yes,

00:29:11 thankfully, we've we've talked about a

00:29:13 few different technologies, and a lot of

00:29:16 them have been about how to improve the

00:29:18 signal, how to help people hear more.

00:29:20 The remote programming technology that

00:29:22 we've brought in recently, this is

00:29:24 probably one of my favorite technologies

00:29:26 because it actually changes the way how

00:29:28 we can deliver care. It actually starts

00:29:30 to democratize cochlear implant care, so

00:29:33 that it's not just those who are close

00:29:35 to the clinic, it's not just those who

00:29:37 um you know, have enough family support

00:29:39 to get the kids in and out for all of

00:29:41 these appointments. We can start to have

00:29:43 a more patient-centric approach. So,

00:29:46 what we have with Advanced Bionics is

00:29:48 called the remote support app. And with

00:29:50 this app, which is for Android or

00:29:52 iPhone, so really simple for many people

00:29:55 to use,

00:29:56 it essentially turns what would be

00:29:58 usually that really big, expensive

00:30:01 equipment that's sitting in at the

00:30:02 hospital, it turns the family's

00:30:04 smartphone into that equipment. So, no

00:30:07 longer do they need to come all the way

00:30:08 in to access that equipment. And then

00:30:10 you, or the other professionals, can

00:30:13 stream in through Wi-Fi, through the

00:30:15 cloud, talk to the patient,

00:30:18 and essentially anything that would be

00:30:20 done in the programming appointment, the

00:30:22 mapping appointment in clinic, can now

00:30:24 be done through the phone. So, this

00:30:27 completely changes how we can provide

00:30:29 care to patients.

00:30:31 Like you said, there are so many

00:30:32 barriers to getting into an appointment,

00:30:34 whether it is just the struggle to get

00:30:36 the child there, whether it is taking

00:30:38 the time off work, losing money, sitting

00:30:41 in the traffic, which I experienced

00:30:42 yesterday. There's so many barriers, and

00:30:46 this it's a simple app, and it can just

00:30:48 revolutionize how we're providing that

00:30:50 care. Is the app easy to use? Can even

00:30:53 grandparents, parents, everyone can use

00:30:56 that?

00:30:56 >> Definitely. I think this is something

00:30:57 that our engineers over the recent years

00:30:59 have really focused on, making sure that

00:31:02 not just that we have the best

00:31:03 technology, but it's also really easy to

00:31:05 use. So, the interface of the app, it

00:31:08 just has a couple of screens that you

00:31:09 connect, you click into that, you're in

00:31:12 a waiting room. It'll say, "We're

00:31:13 waiting for your professional." And then

00:31:15 once the professional's there, it'll

00:31:17 just open. And it essentially just looks

00:31:19 like a voice a face FaceTime call for

00:31:22 the recipient. They see the face of the

00:31:24 professional, they can talk, so they can

00:31:26 do the lip reading. It uses the

00:31:28 speakerphone, so the family are involved

00:31:30 as well. It's not just streaming to that

00:31:32 child, which could be confusing for the

00:31:34 caregivers. It's putting the sound into

00:31:36 the room, so everyone can be involved in

00:31:37 that appointment. The family can still

00:31:40 answer questions to the therapist,

00:31:42 and everyone's in that appointment. Very

00:31:45 much like if they were in the room, just

00:31:46 without having to go on that long

00:31:48 journey to get there. Wow, that's

00:31:50 something which is revolutionary, I can

00:31:52 say. But yet, because this is such a

00:31:53 fantastic thing what engineers have

00:31:56 discovered, so is this accessible

00:31:59 for all the generations? For example, if

00:32:02 I operated on a child somewhere around 5

00:32:05 years or 6 years ago, can they also use

00:32:07 this technology? Yes. So, the remote

00:32:10 support app is backwards compatible for

00:32:12 those who have had their implants for

00:32:13 some time.

00:32:14 >> It's backward compatible. So, we need

00:32:16 the Marvel CI sound processor or the Sky

00:32:19 CI sound processor to connect with the

00:32:21 remote support app.

00:32:23 But they could have an implant back to

00:32:25 our CI 2 implant. We've had that implant

00:32:27 for almost 25 years. They can still

00:32:30 access this great technology. And again,

00:32:32 this is why technologies like this

00:32:34 excite me, because we're able to help

00:32:36 people who have been implanted for so

00:32:38 long, but we also know that people we're

00:32:40 implanting now are going to have access

00:32:42 to these amazing technologies that we

00:32:44 haven't even thought of yet, but they're

00:32:46 going to come in the in the future and

00:32:47 we're going to be able to bring them

00:32:49 back into our implants.

00:32:51 Cuz the way that our engineers have

00:32:52 designed our implant, if we think of the

00:32:54 Ultra 3D implant, our current implant,

00:32:57 we define that as a smart implant. We

00:33:00 define as future-ready because we know

00:33:02 it's got the capability to deliver these

00:33:04 future technologies that we're still

00:33:06 working on or we haven't thought of yet.

00:33:08 They'll come to the patients and they'll

00:33:10 be able to give them more benefits into

00:33:12 the future. Wow, that's fantastic. Why

00:33:15 did they ask this question is because

00:33:17 Jade, I also work with other companies

00:33:19 where

00:33:20 uh some of the parents they were so

00:33:22 anxious that, "Doctor, I got my child

00:33:25 implanted 6 years ago, but now I'm not

00:33:28 able to use the most recent advanced

00:33:31 technologies that they have gotten. Now,

00:33:33 for me to access that, I need to change

00:33:34 my implant." That's what they are

00:33:36 mentioning. They're really stressed out

00:33:39 with that and that's the reason I asked.

00:33:41 The thing that Advanced Bionics is doing

00:33:44 is something which is a total

00:33:46 game-changer, Jade, because us as a

00:33:48 developing nation, for us

00:33:50 the amount of money that we are spending

00:33:53 on this implants is huge even for a

00:33:56 middle-class person or for a high-end

00:33:58 person. So, it should be in such a way

00:34:00 that it is the technology that you are

00:34:03 inventing or discovering should be

00:34:05 useful

00:34:07 for everyone who gets an implant. Once

00:34:09 the implant is done,

00:34:11 that's all. It should be that way and we

00:34:13 sincerely thank all the scientists who

00:34:16 have done scientists and engineers for

00:34:18 this specific backward compatibility,

00:34:21 which is a USB of Advanced Bionics. I

00:34:24 think this remote programming is a kind

00:34:26 of boon for working people like us,

00:34:28 right? Yeah, the interesting thing when

00:34:30 we started to launch this in Australia,

00:34:32 we were really thinking about it for for

00:34:35 something to help that geographical

00:34:37 distance. So, Australia has really big

00:34:39 distances, just like India does. And we

00:34:42 were thinking, "Oh, this is just

00:34:43 something for people who live a long way

00:34:45 away." But as we started to train the

00:34:47 clinics on this, as we started to talk

00:34:49 about it more, we also realized for

00:34:51 ourselves that this is just as important

00:34:54 for someone who lives in the middle of

00:34:55 the city. For the busy professionals,

00:34:58 they only have a half-hour lunch break,

00:35:00 if they get a lunch break. So, they

00:35:03 might not want to take half a day off to

00:35:04 come on in for an appointment. The busy

00:35:07 families who are trying their hardest to

00:35:09 give their their children the best head

00:35:11 start in life, they have lots of

00:35:13 different activities to go to. Taking

00:35:15 half a day off school for those kids is

00:35:18 a big deal, as well as like we've

00:35:20 discussed with the the loss of income

00:35:21 and time out. So, it really is not just

00:35:24 something about overcoming distance.

00:35:26 It's something that just makes it easier

00:35:28 to access care for everyone. And if I

00:35:30 think about a story that happened when

00:35:33 we first launched remote programming in

00:35:35 Australia, we just had the Marvel CI,

00:35:37 and there was this beautiful little boy

00:35:39 who has some complex needs. He just had

00:35:41 his Marvel CI upgrade, so he got two new

00:35:43 Marvel CIs. Very excited little boy. Um

00:35:46 and it was a great appointment, and the

00:35:48 family went home. When they got home,

00:35:50 the mother realized that they the

00:35:52 audiologist had forgot to turn on one

00:35:54 feature, which is the flashing LED

00:35:56 light. And that's just something that

00:35:58 helps the mom know the device is

00:36:00 working, my kid is hearing okay. But the

00:36:02 audiologist forgot to turn that on. So,

00:36:04 in the world before remote programming,

00:36:07 that family would have had to call the

00:36:08 clinic the next day, cuz it's out of

00:36:10 hours already, try and reschedule an

00:36:12 appointment, who knows when they can get

00:36:14 that appointment, in a couple of weeks,

00:36:16 maybe. Then, on that couple of weeks

00:36:19 day, the mom has to take more time off

00:36:21 work, the kid has to take more time off

00:36:22 school.

00:36:23 That's how it would have had to work.

00:36:26 However, [clears throat]

00:36:26 because we had remote programming, the

00:36:29 very next day at 4:00, once the kid had

00:36:31 finished school, the audiologist

00:36:33 connected with the family through the

00:36:35 remote support app. It took about all of

00:36:38 2 minutes. They turned the feature on,

00:36:41 said hello, checked everything was doing

00:36:43 okay, and that was it. Oh, wow. So, the

00:36:47 the impact for that family, you can't

00:36:50 underestimate that. Um as as a mother

00:36:52 yourself and myself, it takes a lot to

00:36:56 to move kids around and to do all the

00:36:58 things that we need to do for our

00:36:59 children. The way that technology can

00:37:02 just simplify life is just That's one of

00:37:05 the things that blows me away, and I'm

00:37:07 really passionate about what we can do

00:37:09 to now reach more people and make it

00:37:11 easier to access the care for cochlear

00:37:13 implants.

00:37:14 That's That sounds great. Uh

00:37:17 as I said, it's really revolutionary. It

00:37:20 completely changed the game. Jade, you

00:37:22 were telling about the light blinking

00:37:24 for that little boy, and they could

00:37:27 understand that the implant is working.

00:37:30 That's fantastic. Um let me tell you

00:37:32 what recently happened

00:37:34 in my hospital.

00:37:36 There was this

00:37:37 young person. He works in a bank.

00:37:41 He got his implant done,

00:37:43 but he was not coming for regular

00:37:45 therapy sessions at all. He didn't have

00:37:47 time because he is a working individual.

00:37:50 He got his implant done mainly because

00:37:52 whenever people are talking to him, the

00:37:54 clarity of sound was missing in spite of

00:37:56 using hearing aids. Now, because he's

00:37:58 already post-lingual, he already

00:38:00 developed his speech. He just wants to

00:38:02 track his progress how much this implant

00:38:05 is benefiting him. That's his main

00:38:07 thing. Rest everything is already

00:38:09 post-lingual, so he knows everything. Is

00:38:12 there any way that we could help people

00:38:15 like this rather than coming for the

00:38:17 therapy center and attending therapies?

00:38:20 Anything that could track their progress

00:38:22 at their workplaces only? Yes. So, we

00:38:25 have the AB Listen Fit app, and that was

00:38:28 specifically developed to empower people

00:38:31 on their hearing journey. So, it gives

00:38:33 them the tools in their pocket, in their

00:38:35 phone, to be able to test their hearing,

00:38:38 to be able to see, "Am I still hearing

00:38:39 the soft sounds?" They can do some tests

00:38:41 in different languages to make sure that

00:38:44 they're still hearing well. So, someone

00:38:46 like that who maybe one day they're just

00:38:48 thinking, "Oh, I'm not sure if I'm

00:38:50 hearing well today." They can do a

00:38:52 really quick check, and then they can

00:38:53 get the feedback, "You're still getting

00:38:55 the same results. Everything is okay."

00:38:57 Or on the other side, they can do that

00:38:59 test and go, "Ooh, something's changed.

00:39:01 I better go back into the clinic now.

00:39:04 Now I can prioritize that." So, it helps

00:39:06 give them the insights and the tools to

00:39:09 know how to manage their hearing

00:39:11 themselves without having to go in every

00:39:14 6 months if they don't need to. If

00:39:16 things are good, they can have the power

00:39:19 to take charge of their hearing

00:39:20 themselves. Yeah, that's fantastic. Now,

00:39:23 because he's an adult, he can just use

00:39:25 this AB Listen Fit app. How about kids,

00:39:28 Jade? They'll not be able to track their

00:39:30 progress by themselves. How can kids

00:39:32 track this? Yeah, that's something that

00:39:34 we're working on. So, the AB Listen Fit

00:39:36 app can be used with teenagers up to up

00:39:38 to 13 years of age, and it can also be

00:39:41 used with a family support.

00:39:43 But, the kid will need some kind of

00:39:45 language.

00:39:47 So, what we have uh now is the AB Listen

00:39:49 Fit app, but we are working on future

00:39:52 technologies as well. So, you would know

00:39:54 that we're working on a cortical study.

00:39:56 So, we're in the research phase at the

00:39:57 moment, and what we're trying to

00:39:59 understand is because we've got an

00:40:01 implant in the head already, can we

00:40:03 measure the brain responses to sound to

00:40:06 see how that child, or an adult, is

00:40:09 reacting to the sound. So, what we can

00:40:11 do is, and it's it's in the early

00:40:14 phases, but we can actually get

00:40:15 objective scientific information to see

00:40:20 is the brain adapting to the sound

00:40:22 that's being shared. So, is that kid

00:40:24 learning to listen? So, that's pretty

00:40:26 powerful. So, we're still in the

00:40:28 research phase. We're partnering with

00:40:30 clinics like yours to make sure we're

00:40:32 gathering enough information to know how

00:40:34 to implement it in our technology, but

00:40:36 that's something that's coming in the

00:40:37 future cuz we know that every parent is

00:40:40 going to want to know every day, is my

00:40:41 kid hearing okay? Is Are they actually

00:40:44 learning to hear? Is their brain

00:40:46 developing?

00:40:47 We're on on track to be able to see that

00:40:49 objectively with our Corticals. That's

00:40:52 fantastic. Actually, thank you so much

00:40:54 for collaborating with Dr. Ausi ENT

00:40:56 Hospital for this fantastic research

00:40:59 study. Um because this is something

00:41:02 which

00:41:03 uh

00:41:03 has been there in my mind since quite a

00:41:06 long time.

00:41:07 Because parents keep asking me the same

00:41:09 question over and over again.

00:41:11 Doctor, is my child hearing? Doctor, is

00:41:15 my child hearing? The only answer that I

00:41:18 give them is let's wait and see.

00:41:21 Your child is definitely going to hear.

00:41:23 That's what most of the time we used to

00:41:25 tell. Now, I'm not going to say that.

00:41:28 I'm going to remove this wait and see

00:41:30 option from the equation at all.

00:41:33 This is because most of the cochlear

00:41:36 companies, cochlear implants are

00:41:38 designed in such a way that there's

00:41:40 something which is blinking here and we

00:41:42 understand that the implant is working

00:41:43 and then we do intraoperatively see arm

00:41:46 and x-ray to check whether the electrode

00:41:48 is within the cochlear or not.

00:41:51 And also, we do neural response imaging

00:41:54 and state that yes, implant is

00:41:57 functioning well. Functioning of the

00:41:58 implant is well, but is this sound

00:42:02 reaching the brain or not? Is the child

00:42:05 able to understand the sound or not?

00:42:08 Is the child's brain developing or not

00:42:10 on par with others? These are the

00:42:13 questions that are not answered and that

00:42:15 is what fascinated me. Now we are at a

00:42:18 situation where through the reverse

00:42:21 telemetry the implant itself will tell

00:42:25 us, we call this as electrically evoked

00:42:28 cortical auditory potential e-cap

00:42:31 values.

00:42:32 We can assess

00:42:34 whether the sound is reaching the brain

00:42:36 or not.

00:42:37 How is the brain development of a child

00:42:39 who underwent cochlear implant surgery

00:42:42 happening?

00:42:43 And this is something which is amazing.

00:42:45 It is providing all the mothers a mental

00:42:48 peace of mind stating that yes, my child

00:42:50 is hearing.

00:42:52 I can see that latency graphs which are

00:42:54 there

00:42:55 is improving day by day.

00:42:57 And thanks to all the engineers and

00:42:59 scientists who have

00:43:01 designed this and sincere thanks to

00:43:02 Advanced Bionics for collaborating with

00:43:04 us on this project.

00:43:06 Hoping for the best and the best results

00:43:09 out there. Thank you for having me with

00:43:10 you today. I always learn a lot every

00:43:12 time I'm with you. This is the perfect

00:43:15 end to my trip here in India. This has

00:43:17 been a very exciting thing to be part of

00:43:20 and I'm excited to share more about this

00:43:22 with other professionals as I go home to

00:43:24 Australia as well. Thank you Jade. That

00:43:27 was an incredible deep dive into entire

00:43:31 cochlear implant journey. Thank you so

00:43:33 much for taking your time and providing

00:43:35 your valuable insights being a clinical

00:43:38 specialist and education and training

00:43:40 manager for the entire Asia Pacific

00:43:43 region and training our parents also,

00:43:46 our Indian parents also to take an

00:43:48 informed decision when choosing a

00:43:50 cochlear implant.

00:43:52 Now in case if you have any questions

00:43:54 regarding cochlear implants or hearing

00:43:56 technology, feel free to put your

00:43:59 questions in the comment section below.

00:44:01 We'll try to answer as soon as we can.

00:44:04 Namaste.

About this Podcast

EarSurgeon Dr. Shree Rao on YouTube

Dr. Shree Rao

MS (ENT) | Pediatric ENT & Cochlear Implant Super Specialist | Director, Dr. Rao's ENT Super Speciality International Hospital

Dr. Shree Rao is one of India’s leading cochlear implant specialists with over 12 years of experience and 200+ successful cochlear implant surgeries. She completed specialized fellowship training under Padmashri Awardee Dr. Milind V. Kirtane and has trained at Singapore General Hospital for rhinoplasty and facial plastic surgery. As Director of Asia’s largest ENT Super Speciality Hospital, she leads teams across 7 OPDs, 3 operation theaters, and specialized units with a 99.9% success rate. Dr. Shree Rao is passionate about creating a “Deaf-Free India” and partners with NGOs to provide free cochlear implant surgeries to underprivileged children.

Cochlear Implant Technology - Jade Dornan - Clinical Specialist, Education & Training Manager, Asia-Pacific | Advanced Bionics

Jade Dornan

Clinical Specialist, Education & Training Manager, Asia-Pacific | Advanced Bionics

Jade Dornan is a clinical specialist and education and training manager for the Asia-Pacific region at Advanced Bionics. In this podcast, she discusses the technology behind modern cochlear implants and how innovations in hearing access, noise management, connectivity, remote programming and future research can support cochlear implant recipients.

Podcast Summary

In this insightful conversation, Dr. Shree Rao joins Jade Dornan from Advanced Bionics to discuss the latest cochlear implant technology and how it is improving hearing experiences for children, teenagers, and adults. They explore important innovations including T-Mic, wide input dynamic range, ClearVoice noise management, bilateral and bimodal hearing, Bluetooth connectivity, and current steering for music perception. The conversation also highlights remote programming technology, which can make cochlear implant care more convenient for families who face long travel and frequent clinic visits. Dr. Shree Rao and Jade also discuss the AB Listen Fit app and ongoing research into brain responses to sound, offering insights into how future technologies could support better hearing outcomes and greater confidence for cochlear implant recipients.

ENT Doctor, Dr Shree Rao best ent doctor in hyderabad hyderabad kukatpally KPHB

Need Expert Care?

If your child has hearing loss or you have questions about cochlear implants, early evaluation and hearing restoration can help you understand the available options.

Podcast Highlights

What is cochlear implant technology and how does it help people with hearing loss?

Cochlear implant technology helps people with severe to profound hearing loss access sound through an electronic hearing system. The podcast discusses how modern cochlear implants can support hearing, speech understanding and everyday communication.

Bilateral cochlear implants provide hearing input to both ears, helping the brain process sounds from different directions. This can be especially useful for children who need to listen and understand speech in environments such as classrooms and other noisy settings.

Modern cochlear implant technology includes features designed to help users distinguish speech from background noise. The podcast discusses ClearVoice technology, which automatically responds to changing noise levels and works to make speech more prominent.

Yes. The podcast discusses universal Bluetooth connectivity that can allow compatible cochlear implant sound processors to connect with smartphones, laptops, tablets and other Bluetooth-enabled devices. This can support phone calls, online learning, music and gaming.

Remote programming allows certain cochlear implant support and programming to be provided remotely through a smartphone and internet connection. This can reduce the need for families to travel to a clinic for every programming appointment and make follow-up care more convenient.

The podcast discusses current steering technology, which can provide more detailed pitch information by creating virtual channels. This technology is designed to provide richer sound information that may help cochlear implant users experience more detail and enjoyment when listening to music.